Procurement, broken into services you can actually buy
From a single supplier verification to full-cycle order management, every Arrowlink service is scoped, documented and delivered with the buyer's interest first.
Transparent entry pricing. Custom proposals for managed work.
Start with a fixed-scope package, or commission a tailored engagement. Either way, scope and cost are agreed in writing before work begins.
Supplier Discovery
Identify and shortlist verified manufacturers for a specific product category.
Most popular entry point
Discuss thisSupplier Verification
Verify the legitimacy, capacity and export history of a supplier before you order.
De-risk before you commit
Discuss thisStrategic Sourcing
End-to-end sourcing from discovery to a negotiated, sample-ready supplier selection.
Our flagship engagement
Discuss thisProcurement Management
Full-cycle order management from PO through to pre-shipment inspection and dispatch.
Hands-off, fully documented
Discuss thisVendor Management Retainer
Ongoing supplier performance management and procurement-pipeline support.
For active importers
Discuss thisFactory Audit & Inspection
Third-party factory audits and pre-shipment inspections via accredited partners.
Independent assurance
Discuss thisThe complete procurement toolkit
Thirteen services across five disciplines — engage one, or combine them into a managed programme.
Sourcing
Product Sourcing
We find the right product from the right manufacturer in the right market — not the first supplier that answers an email. Category mapping, multi-platform search and factory-direct shortlisting.
- Product brief analysis and category mapping
- Multi-platform search across global sourcing channels
- Minimum of 5 qualified supplier profiles
- Factory vs. trading company verification
- MOQ, lead time and pricing-range comparison
- Shortlist report delivered to an agreed timeframe
Outcome: A shortlist of qualified, factory-direct suppliers built around your exact brief.
Supplier Identification
Access factory-direct pricing tiers that standard English-language search never surfaces. We navigate Alibaba, 1688, Made-in-China and regional manufacturing networks to build your longlist.
- Category-specific market research
- Longlist of candidate manufacturers
- Screening against your production criteria
- Platform and trade-assurance status review
Outcome: Direct access to manufacturers behind the marketplace listings.
RFQ Management
We issue structured requests for quotation to qualified suppliers and normalise the responses — so you compare like-for-like on price, MOQ, lead time and terms, not marketing.
- Standardised RFQ preparation
- Distribution to a qualified supplier set
- Response normalisation and comparison
- Clarification management with suppliers
Outcome: Clean, comparable quotes from multiple factories on a single specification.
Price Negotiation
Comparative shortlisting creates leverage. We benchmark pricing across a minimum of three factories and negotiate directly on your behalf — targeting factory-direct pricing with clearly defined terms.
- Price benchmarking across 3+ factories
- Direct negotiation on your behalf
- Payment and delivery-term structuring
- Documented negotiation outcomes
Outcome: Lower landed cost and defined payment, quality and delivery terms.
Verification
Supplier Verification
The most preventable source of procurement loss is failing to verify a supplier before ordering. We confirm the legitimacy, capacity and export history of a supplier before a single dollar is committed.
- Business registration and licence check
- Factory vs. agent status determination
- Export record and platform history review
- Capacity and production-scope assessment
- Compliance-flag identification
- Written verification report with findings
Outcome: A written verdict: Verified, Conditional, or High-Risk — with the evidence behind it.
Factory Audit Coordination
Third-party factory audits arranged and coordinated through accredited inspection partners — so you know the factory exists, operates at scale, and meets your standards before you commit.
- Audit scoping and brief preparation
- Accredited audit booking and scheduling
- Report review and client briefing
- Recommendation on engagement readiness
Outcome: An independent, on-the-ground assessment of your prospective factory.
Management
Contract & Strategic Sourcing
End-to-end sourcing from discovery through to a negotiated, sample-ready supplier selection — with procurement documentation and contract support prepared along the way.
- Full supplier discovery and verification
- Price benchmarking across minimum 3 factories
- Direct price negotiation on your behalf
- Sample coordination and review process
- Procurement and contract documentation
- Final supplier recommendation with rationale
Outcome: A single, sample-ready supplier decision backed by a complete audit trail.
Procurement Management
Full-cycle order management from purchase order through to pre-shipment inspection and dispatch confirmation — with structured status updates at every milestone. No verbal-only updates.
- PO preparation and supplier communication
- Production follow-up and milestone tracking
- Pre-shipment inspection coordination
- Quality outcome review and approval
- Shipping document and logistics coordination
- Order-closure report and supplier scorecard
Outcome: Your order, managed end-to-end, with a documented record at every stage.
Vendor Management
Ongoing supplier relationship management, performance monitoring and procurement-pipeline support for active importers — including backup-supplier diversification to remove single-supplier dependency.
- Supplier scorecard maintenance and review
- Proactive supplier communication management
- Backup-supplier identification and vetting
- Monthly procurement-pipeline reporting
- Priority access to sourcing and inspection services
Outcome: A managed, resilient supplier base instead of a single point of failure.
Quality & Logistics
Quality Control Inspection
Pre-shipment inspection coordinated through accredited, independent third-party partners — covering 18+ on-site checkpoints against ISO 2859-1 (AQL) standards. Reports released within 24 hours.
- Inspection checklist and specification briefing
- Pre-shipment inspection booking (48-hour arrangement)
- 18+ on-site checkpoints to AQL standards
- Report interpretation and client advisory
Outcome: Catch defects in the factory, not on arrival.
Freight Coordination
We coordinate sea, air, rail and courier freight through vetted forwarding partners and align Incoterms to your risk profile — so the handover from factory to destination is planned, not improvised.
- Freight-method and Incoterm advisory
- Coordination with vetted freight partners
- Shipment milestone tracking
- Document hand-off management
Outcome: A clear logistics plan with the right Incoterm for your exposure.
Import & Export Documentation
Support preparing and reviewing the commercial and compliance documentation that moves goods across borders — invoices, packing lists, certificates and PO terms aligned to your destination market.
- Commercial invoice and packing-list review
- Certificate and compliance-document coordination
- PO and supplier-agreement preparation
- Destination-market documentation alignment
Outcome: Documentation that clears customs without surprises.
Growth
Product Launch & Brand Development
Support taking a private-label or white-label product from concept to market — branding, packaging, sampling and supplier coordination aligned to your launch on Shopify, Amazon or retail.
- Private-label and white-label supplier sourcing
- Packaging and branding coordination
- Sample iteration management
- Launch-timeline and supplier alignment
Outcome: A launch-ready private-label product, sourced and branded to spec.
Not sure which service fits?
Tell us what you're trying to source or solve. We'll recommend the right starting point — and there's no charge for the conversation.