A documented process — at every stage, in writing
Every Arrowlink engagement follows the same structured eight-stage process, designed to ensure consistency, accountability and documented outcomes. No verbal-only updates. No undocumented commitments.
Eight stages, brief to dispatch
Client Brief & Scope Definition
Product specifications, target pricing, destination market, compliance requirements and volume are documented. Scope and deliverables are agreed in writing before work begins.
Market & Platform Research
Category-specific research across global sourcing platforms identifies the available supplier landscape, price tiers and MOQ ranges for your product.
Supplier Identification & Screening
A longlist of candidate suppliers is filtered against your criteria: factory vs. trading-company status, minimum production capacity, export history and verification status.
Supplier Verification
Shortlisted suppliers undergo documented due diligence: business-licence review, capacity assessment, trade-record analysis and, where required, factory-audit coordination.
Price Negotiation & Benchmarking
RFQs are issued to qualified suppliers and benchmarked across a minimum of three factories. We negotiate directly on your behalf, targeting factory-direct pricing.
Sample Coordination & Approval
Samples are requested, tracked and reviewed against your specifications. Production is confirmed only after sample approval is received in writing.
Order Management & Production Tracking
Purchase orders are documented and confirmed. Production milestones are followed up directly with the supplier, with structured status updates throughout.
Pre-Shipment Inspection & Dispatch
A third-party pre-shipment inspection is coordinated and reviewed before shipment is approved. Shipping documentation is confirmed and the order closed with a completion report.
All engagements are documented. Clients receive a written report at the end of every stage.
What we verify before you commit
Verification is not a one-time check. It is a structured process applied before every new supplier relationship is formalised.
Verification checklist
- Business registration and legal trading status
- Factory vs. trading-company determination
- Production scope and category relevance
- Export history and verified transaction records
- Platform certification and trade-assurance status
- Capacity vs. claimed capability review
High Risk — Do Not Engage
No verifiable registration, export history absent, capacity inconsistent with claimed output, or recently created platform account.
Conditional — Further Due Diligence
Trading company with verifiable factory relationships, partial documentation or limited export history. Engagement possible with defined controls.
Verified — Cleared for Engagement
Confirmed factory status, verifiable export records, consistent capacity and category alignment. Cleared for procurement with standard QC controls.
Independent, third-party pre-shipment inspection
Quality inspections are coordinated through accredited, independent partners — including ISO 9001:2015-accredited, CNAS-certified firms operating across China and Asia since 2004. Inspector independence from both factory and buyer is a structural requirement, not a policy preference.
18+
On-site checkpoints
ISO 2859-1
AQL sampling standard
48h
Inspection arrangement
24h
Report turnaround
Inspection checkpoints include
Let's scope your procurement requirement.
Book a focused discovery call. We'll confirm the right service, timeline and cost within 24 hours — and agree a written scope before any fee is charged.